Tenant Information

Below are all our tenant hand books and governing policies.

Our Policies

Tenancy Management & Sustainment Policy

Repair & Maintenance Policy

Repair Recharge Policy

Housing Adapations Policy

Home Safety Policy

Anti Social Behaviour and Hate Incidents Policy

Domestic Abuse Policy

Equality Diversity and Inclusion Policy

Safe Guarding Policy

Whistle Blowing Policy

Customer Feedback and Complaints Process

Tenant Fraud Policy

Environment & Sustainability Policy

Accessible Communication and Service Delivery Policy

Neighbourhood and Communication Policy

Regulatory Compliance and self referral Policy

Anti Bribary Policy

Health & safety

Allocation & Letting Policy

Conflict of Interest Management Policy